Privacy Policy 

Last updated: 28 May 2026 Effective from: 28 May 2026

1. Who we are

QuikNexa LLC operates quiknexa.com and the products sold on it. For the purposes of the EU and UK General Data Protection Regulation, QuikNexa LLC is the data controller of the personal data described here.

Controller	QuikNexa LLC
Registered address	312 W. 2nd St #2561, Casper, WY 82601, United States
Privacy contact	legal@quiknexa.com

2. What we collect

Information you give us

• Account information — your name, email address, and a password, stored hashed and never in plain text.
• Order information — the products you bought, order number, transaction ID and billing country.
• Support correspondence — the content of emails, tickets and messages you send us, including WhatsApp messages sent to our support number.
• Newsletter signup — your email address, and the date and source of your consent.
• Licence activations — the domain names on which you activate a licence, so we can enforce site limits.

Information collected automatically

• Server logs — IP address, browser, operating system, referring page, and the date and time of each request.
• Usage data — pages viewed, downloads started, and update checks made by installed products.
• Cookies — see section 7.

What we never collect

We do not receive, process or store your full card number, CVV or bank details. Payment data is captured directly by our Merchant of Record on their own PCI-compliant checkout and never passes through our servers. We see only the last four digits of your card, your billing country and the transaction ID.

3. Why we collect it, and on what legal basis

What we do	Why	Legal basis (GDPR)
Create and maintain your account	To give you access to your downloads	Performance of a contract
Process orders, licences and refunds	To sell you a product	Performance of a contract
Send transactional emails	Receipts, licence keys, renewal reminders	Performance of a contract
Validate licence keys and site limits	To enforce the licence you bought	Performance of a contract
Provide support	To answer your questions	Performance of a contract
Send marketing emails	To tell you about new products	Consent — withdrawable at any time
Analytics and site improvement	To understand what works	Consent, for non-essential cookies
Fraud prevention and chargeback defence	To protect the business	Legitimate interests
Tax and accounting records	Because the law requires it	Legal obligation

We do not use automated decision-making or profiling that produces legal effects concerning you.

4. Who we share your data with

We do not sell, rent or trade your personal information. Ever.

We share data only with the processors below, and only as much as each needs to do its job:

Processor	Purpose	Data shared
Paddle.com Market Ltd	Merchant of Record — payments, tax, invoicing	Name, email, billing country, order details
Stripe Payments Europe Ltd and affiliates	Merchant of Record — payments, tax, invoicing	Name, email, billing country, order details
Web hosting provider	Running quiknexa.com	All site data, including server logs
Email service provider	Transactional and marketing email	Name, email address, order references
Analytics provider	Aggregate site usage, only with your consent	Pseudonymous usage data
Support helpdesk	Handling support tickets	Your correspondence and order references

Each processor is bound by a data processing agreement. Replace the generic rows above with the named providers you actually use before publishing, and keep this table current — it is the section regulators and payment providers look at first.

We will also disclose information where legally compelled — a subpoena, court order or lawful government request — or where we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others.

5. International transfers

QuikNexa LLC is based in the United States, and some of our processors operate outside your country, including outside the European Economic Area and the United Kingdom.

Where personal data is transferred out of the EEA or UK, the transfer is covered by the European Commission's Standard Contractual Clauses, the UK International Data Transfer Addendum, or an equivalent adequacy mechanism. You may request a copy of the safeguards applied by emailing legal@quiknexa.com.

6. Business transfers

If QuikNexa is acquired, merged or ceases operating, your information may be transferred as a business asset. You will be notified by email before any such transfer, and any acquirer will remain bound by this policy, or you will be given the opportunity to delete your data first.

7. How long we keep it

Data	Retention period
Account and order records	While your account is active, then 7 years after your last transaction, for tax and accounting
Licence activation records	While the licence is valid, then 12 months
Support correspondence	3 years
Marketing consent records	Until you unsubscribe, then a suppression record indefinitely so we do not email you again
Server logs	90 days

8. Cookies

A cookie is a small text file stored by your browser. We use three kinds:

• Essential cookies — keep you logged in and keep your cart. These cannot be disabled and no consent is required for them.
• Analytics cookies — help us understand how the site is used. Set only after you consent.
• Marketing cookies — set by advertising and social platforms, only if you consent.

You can withdraw consent at any time through the cookie settings link in our footer, or by clearing cookies in your browser. Refusing non-essential cookies does not affect your ability to buy, download or get support.

We do not display third-party advertising on quiknexa.com.

9. Your rights

Wherever you live, you may ask us to:

• Access the personal data we hold about you
• Correct anything inaccurate
• Delete your data
• Export your data in a portable format
• Restrict or object to processing
• Withdraw consent for marketing at any time

If you are in the EU or UK, these rights come from the GDPR, and you may also lodge a complaint with your national supervisory authority.

If you are in California, the CCPA and CPRA give you the right to know, delete, correct, and opt out of the sale or sharing of personal information, and to limit the use of sensitive personal information. We do not sell or share personal information as those terms are defined, and we have not done so in the preceding twelve months. We will not discriminate against you for exercising any right.

To exercise any right, email legal@quiknexa.com. We respond within 30 days, free of charge. We may ask you to verify your identity before we act, which usually means replying from the email address on your account.

10. Security

We take reasonable technical and organisational measures to protect against unauthorised access, alteration or destruction of personal data: encrypted connections (TLS) across the whole site, hashed passwords, restricted internal access on a need-to-know basis, and regular review of our providers.

No system is perfectly secure. If a breach affects your personal data and poses a risk to your rights, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of it.

11. Children

Our products are not directed at children. We do not knowingly collect personal data from anyone under 16. If you believe a child has provided us with data, email legal@quiknexa.com and we will delete it.

12. Changes to this policy

We may update this policy. Material changes are announced by email to registered users and posted here with a revised date. Continued use of the site after a change constitutes acceptance of the updated policy.

Contact

When contacting us about a specific purchase, please include your order number or transaction ID and the email address used at checkout. We reply to every message within two business days.